Digital transformation in manufacturing showing the path from digitalization investments to competitive advantage.

The Silent Drain: Mastering Manufacturing Rework with Data Insights

Welcome to a critical discussion on digitalization in manufacturing. In an era defined by rapid technological advancements, many companies grapple with a fundamental question: Is investing in digitalization merely throwing money into a bottomless pit, or is it a genuine pathway to sustainable competitive advantage?

Philip Privalov

Reading time: 6 min

Industry Trend

Does Digitalization Deliver on Its Promises?

The short answer is yes, it can. Findings from the DACH region (Germany, Austria, Switzerland) indicate that companies that invest in digital technologies often achieve a positive return on investment (ROI). According to an IDC study, investment in information and communication technology in the DACH region is expected to grow by 4.9% in 2023, with further growth expected in subsequent years. In the EMEA region, spending on digital transformation (DX) will grow by an average of 15.8% per year between 2024 and 2028. This trend demonstrates a strong commitment to digital transformation, even amid economic uncertainty, as companies recognize its importance for long-term competitiveness.
 

Digitalization should not be pursued for its own sake, or simply because management has allocated a budget. The key lies in strategic implementation; it is a powerful tool for securing long-term business success and must be applied meaningfully.


Beyond ROI, digitalization addresses several pressing challenges:

  • Energy and Cost Efficiency: With rising energy costs, companies are increasingly focusing on reducing energy consumption and boosting energy efficiency. Digital solutions play a crucial role in achieving these goals.
  • Economic Adaptability: Digital technologies enhance the efficiency and flexibility of production processes, minimizing downtime and strengthening competitiveness. This adaptability is vital in an ever-changing market landscape.

Ultimately, investments in digitalization continue to pay off and are essential for maintaining a competitive edge.

Where Should Your Company Stand Today? 

To understand where a company should ideally be in its digitalization journey, it's helpful to consider the automation pyramid, which illustrates the architecture of hardware and IT systems.

At the top is IT (Information Technology), encompassing traditional computers and software. At the bottom lies OT (Operational Technology), which includes the hardware and machinery responsible for physical processes. Where the actual work of welding, screwing, and drilling takes place. The crucial point is the seamless integration of OT and IT.
 

Central systems such as ERP (Enterprise Resource Planning), MOM (Manufacturing Operations Management), and PLM (Product Lifecycle Management) sit at the pinnacle of this integrated structure. These systems are increasingly blurring their boundaries, highlighting the need for holistic integration.


Today, companies should have already digitized their core business processes, including inventory management, order processing, logistics, finance, human resources, and procurement. Below this, MES (Manufacturing Execution Systems) are critical for data acquisition, analysis, workflow, and resource management.

The data from the MES needs to reach the shop floor. This includes not just order data but also process data, such as measurement values and process interlocks. For instance, parts should not be fully assembled if they haven't completed all necessary process steps, especially when these steps aren't visually apparent (e.g., drying times for adhesives, thermal processes).

 

The most vital aspect is that all systems are interconnected and actively utilized.

What Not To Do: Common Pitfalls in Digitalization

While digitalization offers immense potential, many companies fall into common traps that turn their investments into "money pits" rather than competitive advantages. If any of these points resonate with your organization, immediate action is recommended:

  • Unconnected Systems: A frequent issue is the implementation of numerous systems that are either not networked or insufficiently connected. Different systems that fail to communicate lead to data silos and inefficiencies. If you can identify such systems in your organization, addressing this integration gap should be a top priority.
  • Inconsistent Data Analysis: Directly stemming from unconnected systems, inconsistent data analysis means that valuable data, especially from a production perspective, is not made visible in a usable format. Lengthy, incomprehensible lists or graphics often go unread. If you are already collecting data, ensure you are extracting its value. Involve all stakeholders to make data actionable.
  • Underestimated Employee Training: Neglecting employee training, particularly during product introductions, often results in tools being underused or misused. This can lead employees to reject new systems and revert to old ways of working, effectively nullifying the investment. A foundational, "ground up" training approach is good for ensuring tools are adopted and utilized effectively, but it involves all stakeholders actively from the very beginning.
  • Neglected Cybersecurity: This is a critical oversight that can lead to devastating consequences. Cyberattacks are increasing globally, and any company can be a target. Attackers are adept at leveraging even small amounts of data for profit. It's not just about encrypting servers and restoring from backups, which incurs time and cost. Attackers quickly identify critical data, such as customer inquiries for unreleased products, that can be used for extortion. Such data often ends up on the dark web, sold to the highest bidder. Prioritizing cybersecurity is non-negotiable.
  • Ignored Environmental Impacts & Sustainability: Overlooking sustainability and environmental impacts can result in regulatory penalties, damage to a company's reputation, and undermine competitiveness. Proactive engagement with regulatory requirements, especially concerning CO2 emissions per part, can provide significant mid-term advantages. Companies that fail to manage these aspects risk becoming unpopular with purchasing departments.

If one or more of these points apply to your company, proactive engagement is strongly advised.

What Comes Next? Mastering Future Challenges

Looking ahead, several key areas demand attention to ensure sustained digital success:

  • Continuous Training and Tool Utilization: Many digital tools, despite their potential, are underutilized or misused. The advice is simple but crucial: train, train, train. Ensure that digital tools are actively used. If a tool isn't being adopted, it might be an area where resources can be reallocated (Nasty tip for IT managers: Just turn it off and wait until someone complains).
  • Sustainability and Eco-Friendly Production: Reducing waste and improving energy efficiency (e.g., CO2 per part) are paramount. These efforts differentiate companies, especially when competing with producers in Asia.
  • AI (Artificial Intelligence) and ML (Machine Learning): AI and ML are transformative tools, but they require a precondition: To effectively leverage AI/ML for applications like predictive maintenance or AI-decision-making, companies need well-contextualized data from machines and the ability to feed results back into production.
  • Flexible Manufacturing Systems: To cope with shorter product life cycles, frequent type changes, and fluctuating market demands, flexible manufacturing systems are the only viable solution.

Next Steps for Your Digital Journey

If you're looking to deepen your understanding or strategize your digital implementation.

STIWA Software offers:

  • Product Deep-Dives: For a detailed look into specific solutions.

  • Training and Workshops: To build process knowledge and empower your teams.
  • Free Consultations: Available for webinar participants, covering initial insights, process knowledge, and digital implementation strategies.
  • Demo System: A live demo system is available for two weeks to explore firsthand.

Digitalization is not a matter of choice but a necessity for competitive survival and growth. By addressing the pitfalls and strategically implementing advanced solutions, companies can truly unlock the competitive advantages it offers. This article, inspired by a 2024 webinar (only in German) available below, explores this dilemma, offering insights, pitfalls to avoid, and practical recommendations for industrial enterprises.

Webinar

Digitization: A million-dollar grave or a real competitive advantage

Find out what you should have done, what others are doing, and what's next. You'll see how leading companies are increasing their efficiency.

Access Recording

Watch time: 22:15 min

Language: German | Expert: Philip Privalov | Date: Recording Recording

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